AliExpress is totally legit. The site does exist, its escrow system does work, and buyers do get their products. In case your package gets damaged or lost, you can get a refund as AliExpress has a strong buyer protection system. As for the prices, they’re lower than in most other countries due to cheaper labor costs in China. 1. It will be destroyed/auctioned (free) 2. You agree to pay fees. (blanket) (2) can get very expensive, usually 30EUR+ even for small shipments. Bottom line - "Refuse Shipment" will not result in a free return for international shipments. It does, as you say, typically work well for national shipments. From the image above, you can see the same product that cost $28.65 on AliExpress can be gotten for $9.99 on Sellvia. Looking at the Sellvia image closely, you’ll also see that the retail price goes for $59.99. Step 2: Contact the seller and ask them about their return policy on AliExpress. You can start the return procedure from here by opening a dispute. You’ll have to answer some questions and add some proof. Then the seller has to respond to the request. Step 3: Either accept the refund, or send the product back to the seller. If you cancel the order on your own, you’ll have to wait for the approval of the seller and wait for 7 to 15working days for the refund process to begin. Sometimes, it is best just to wait it out so that you can have a hassle-free refund process after a self-cancellation of the order. No, you can't, and it's a great way to get scammed. I had one that went south after ending a dispute and even went so far as to directly contact Aliexpress several times. Their response is - you get one shot at a dispute and we're not interested in helping you beyond that. 5. riverstyxxx. You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. If you agreed with the seller to return your item, please also check the seller's shipping terms. 4. If not: make a picture of the packaging with the item you received laying next to it. Open a dispute and select something like, received wrong or faulty item. Select you want a refund, fill in the amount you want to get refunded. Upload the video and or the pictures as evidence. [deleted] • 4 yr. ago. FYLs.